11, Tinwala building, Tribhuvan road, Mumbai 400004, India.
Tel: +91-22-23886287, Mob: +91-98200 40240
Email: ashelec@vsnl.com
Specifications, rates and models are subject to change without notice.
Terms and Conditions
We at Ashok Electronics are solutions providers for all types of Video Streaming and Multimedia Creations, Editing and Presentations.
Our solutions have many components which may be indigenous or may have to imported.
We provide service warranty from one month to six months, (One month for Imported and 6 months for Indian components), depending on the solution. Clients are requested to clarify the time of service warranty with us, before purchasing any solution from us.
Service warranty means if a component develops a defect, it will be sent to the respective manufacturer repairs/replacement. It is at the discretion of the respective manufacturer to either repair/replace the equipment free of cost or charge for the repairs.
The component may have developed a defect due to manufacturing or may have developed the defect due to misuse or mishandling at the cleints end, the manufacturer is the final authority to decide, as we have no powers to decide. Hence it totally depends on the manufacturer to decide, not us.
We will try our level best to provide the best of services to our clients.
However after the service warranty expires, a component may have extra manufacturers warranty, we are not bound to provide the necessary service, the client has to get the service from the manufacturer directly.
Finally, a client should clarify all the details of service warranty before purchasing.
Important: 1.All products, specially those hardwares/softwares, getting service from the respective manufacturers servers situated around the globe are bound with their respective hardwares/softwares manufacturers. We at Ashok Electronics, are solution providers only, doing setup/installations, have no connection or any informations about the location or working of their servers. Hence if there is any break in the services of their servers, we should not held responsible because it is beyound our control.
2. Most of the Internet related products, hardwares/softwares, working through Internet, require a feature, called Port Forwarding, activated in their routers. However some ISP's block Ports, mostly by giving Private IP's. The only solution is either get the Port Opened by the ISP or change the ISP
3. For any Internet related product the minimum upload speed required is 300kbps/400kbps. Higher the upload speed better and smoother the picture quality.
4. Online support is on any working day from 2pm to 5pm, subject to queue and availability of programmers
- Ashok Electronics.
Check the IP of you Internet Service Provider and also check for Open and Closed Ports at
Important: 1.All products, specially those hardwares/softwares, getting service from the respective manufacturers servers situated around the globe are bound with their respective hardwares/softwares manufacturers. We at Ashok Electronics, are solution providers only, doing setup/installations, have no connection or any informations about the location or working of their servers. Hence if there is any break in the services of their servers, we should not held responsible because it is beyound our control.
2. Most of the Internet related products, hardwares/softwares, working through Internet, require a feature, called Port Forwarding, activated in their routers. However some ISP's block Ports, mostly by giving Private IP's. The only solution is either get the Port Opened by the ISP or change the ISP
3. For any Internet related product the minimum steady upload speed required is 300kbps/400kbps. Higher the upload speed better and smoother the picture quality. -
4. Online support is on any working day from 2pm to 5pm, subject to queue and availability of programmers.
5. For Online Streaming Services, we utilise the services of third party Streaming Servers, e.g. Livestream, Ustream, Youtube, etc. We are not resposible if there is any interrruptions or dicontinuation of their Server Services.
Ashok Electronics.
Check the IP of you Internet Service Provider and also check for Open and Closed Ports at
